We use Dojo to collect and process transaction information. Please read the Dojo Security Policy at
We do not store credit card details nor do we share customer details with any 3rd parties.
1. Who We Are Mimi's Ice Cream Factory Ltd. We are the data controller for your personal information collected through this site. Our online ordering system is powered by ICRTouch and managed by authorised partner Octo-POS. 2. Information We Collect We may collect and process the following information about you: a. Information you provide directly Name Contact details (phone number, email address) Billing and delivery address Payment information (processed securely via our payment provider; we do not store card details) Order details (items ordered, order value, time, etc.) Any notes or special requests b. Information collected automatically Your IP address Browser type and device information Cookies and tracking data to help improve your user experience 3. How We Use Your Information We use your personal information to: Process and complete your orders Communicate with you about your order or enquiry Provide customer service and support Improve our website and services C
It is at our discretion to refund an order our not, Age Verification (Challenge 25) We operate a Challenge 25 policy for all age-restricted products (e.g., alcohol). Have a valid photo ID (passport, driving licence, or PASS card) ready when prompted. Failure to Provide ID If you can’t produce acceptable ID on request, we will refuse service of age-restricted items. Any related items will be removed and payments for those items will not be refunded.
Age Verification (Challenge 25) We operate a Challenge 25 policy for all age-restricted products (e.g., alcohol). Have a valid photo ID (passport, driving licence, or PASS card) ready when prompted. Failure to Provide ID If you can’t produce acceptable ID on request, we will refuse service of age-restricted items. Any related items will be removed and payments for those items will not be refunded.
You can ask our team onsite for help or reach out to us via our official social media pages.
| Sunday |
10:30 - 17:30 |
| Monday |
12:00 - 18:00 |
| Tuesday |
12:00 - 18:00 |
| Wednesday |
12:00 - 18:00 |
| Thursday |
12:00 - 18:00 |
| Friday |
12:00 - 18:00 |
| Saturday |
10:30 - 18:00 |
